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By Chris Garrett on May 14, 2008 5:05 am
Posted in (Sales & Marketing)

iStock_000002854676XSmall.jpgWIIFM?

This should be the first and last idea in your mind when developing a marketing campaign or even the smallest tactic.

What’s In It For Me?

Answer this for everything you do and you are more likely to see results. I mean everything. Everything from your Google Adwords copy, through to your blog articles, email newsletter, white papers, or that funny video you are sure will go viral.

Heck, you need to be able to answer this next time you are handing your business card over at a networking event.

It’s Not About You!

We need to get out of the old “broadcast and consume” mindset. More than ever before our customers have distractions and they have choices. “New and improved” won’t cut it. Just being out there is doomed to failure.

  • Who is your message for precisely?
  • What exact needs do you address?
  • How does your product or service address those needs in a beneficial way?
  • Which specific benefits will the customer acquire?
  • Why is this important?

Look over your work. Does it talk about who you are and why you are great? Or does it speak to a specific customer with specific needs about how your service will help them?

You have an instant where you have your prospects attention, are you going to waste it on lots of flannel about yourself or are you going to talk about issues that matter to them?

Today we can’t just interrupt our customers with our message and expect them to take notice. We need to give good reasons why they should listen, attract them and hold on to them. We need to promise value and deliver on it.

You will know this from dating, Me Me Me is not attractive. What do you have to offer? You have 10 seconds, make it good!

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7 Responses to “ The 5 Most Powerful Words in Marketing”

 
PatriciaJ Says -- May 14th, 2008 at 7:35 am

As long as I have been in marketing, and that’s a long time, I always need to rethink much of my copy in the WIFM after draft one…good reminder

 
Jeff Gwynne Says -- May 14th, 2008 at 9:44 am

Chris-

Great post. In the high tech B2B world, where I play, I like to break the WIFM into five categories. How do you help your customers:

1.) Make money?
2.) Save money?
3.) Reduce risk?
4.) Speed time to market?
5.) Stave off competition?

I’ve tried to think of more (and am open to the possibility of more) but every time I come up with a new one, I can map it back to one of those five.

-Jeff

 
ayat Says -- May 14th, 2008 at 11:41 am

Welcome back Chris! This post goes back to the benefits vs. features argument. Many times it makes a lot more sense to list benefits which illustrate what exactly is in it for the customer. You want to minimize the use of “we, us, our” and hone in on you, you, you, you. Another essential key ingredients to a successful marketing campaign is listing your value proposition everywhere. You want that value proposition to really pop out at your customers because it will directly pinpoint the ‘need’ you will be addressing for them and the value that you bring to their table.

 
The Right to be on Top | The Invesp Blog Says -- May 15th, 2008 at 9:52 am

[...] thinks or knows so. You’ve got to stop talking about how great you are and focus in on what value you bring them and why would they choose you over competitors. Sit and brainstorm how you want to brand yourself [...]

 
Are you WIIFM-conscious? - EatonWeb Blog Says -- May 15th, 2008 at 10:25 pm

[...] to Chris Garrett, you should always keep in mind these 5 most powerful words when it comes to promoting [...]

 
Tribal Says -- June 2nd, 2008 at 11:09 am

Thanks for the article, I find interesting tips

 
Tina Says -- June 26th, 2008 at 11:05 am

The biggest problem we all face with the WIIFM is that we assume or presume the answer, based on what we think the other person will want. I ask a slightly different question: what is really important to you in (…whatever context)? Then when you know the answer you can feed it right back to them - exactly the way they expressed it. Now those are really the most powerful words in marketing - the customer’s own words.

 

What do you think?