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By Chris Garrett on December 31, 2008 8:45 am
Posted in (SEO)

What do websites need?

Did you say “Traffic”?

Wrong answer!

If you read blogs, forums and twitter comments you would be forgiven for thinking that “traffic” is something you can turn on and off like a tap. Turn one way and you get a burst of traffic like a fire hose, turn it the other and you get a drip-drip-dribble, or all the way and it switches off entirely.

While some people find it useful to think in these terms, actually it holds back most people because this way of imagining sends you to make some pretty dodgy decisions.

Recall that part in the Matrix where Neo is told “There is no spoon”? Well, think there is no such thing as “Traffic”.

Instead of traffic, think of living, breathing human beings arriving at your site.

  • Why?
  • Where from?
  • What are they looking for?
  • What will they find?
  • Where will they go next?

When you think of “traffic” you think of herding, you imagine a “flow”, but there is no flow, just individuals. Understanding those individuals is the key to getting more people to visit, and crucially, get them to do something mutually beneficial (like buy your stuff).

Still don’t believe me? OK, buy some traffic. You can buy it at eBay, on forums, it’s easy to find. $50 for a gajilllion “hits”. Think that will be $50 well spent? Even if you monetize with CPM ads you will likely not see a cent in return, because most ad networks are savvy to junk traffic and block suspicious IP addresses.

Even Adwords is not a guaranteed faucet style traffic source because the human beings clicking your ads (or not) are impacted by all kinds of things outside your control, not least your competition, but also increasingly what is going on in the news.

As I try to tell my SEO friends, stop optimizing for search engines and start optimizing for people. That is my secret route to online success in 2009!

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18 Responses to “ Searching for Traffic in all the Wrong Places”

 
mmo Says -- December 31st, 2008 at 8:46 am

Simply insightful and brilliant…we begin to become SEO monsters after awhile but you must be a designer, user, and human first and foremost.

 
randy bragg Says -- December 31st, 2008 at 9:14 am

Thanks for putting out some insightful info…I seem to have the worst luck when it comes to looking for traffic..

 
Deb Ng Says -- December 31st, 2008 at 9:19 am

Really, you can’t put it in better terms than that.

 
LoneWolf Says -- December 31st, 2008 at 9:21 am

I think there are a few more questions that we need to ask.

Will they find what they are looking for?
Will they come back?
Will they bring friends?

 
krishna Says -- December 31st, 2008 at 9:25 am

Interesting points made here. But, If we should not look out for traffic then what we need to look out for ?…Can you explain this ?

 
Chris Garrett Says -- December 31st, 2008 at 9:26 am

@mmo @randy @deb – Thanks :)

@lonewolf – yup, good additions

@krishna – right there in the article, not “traffic” – PEOPLE

 
krishna Says -- December 31st, 2008 at 9:30 am

@Chris

People … now that doesn’t mean Traffic in other sense…coz traffic comes from people i say :)

 
Chris Garrett Says -- December 31st, 2008 at 9:33 am

What matters is your focus, if you stop thinking of people as human beings with needs and desires and instead think of them as a tick in a box or an increment in a counter then you will fail.

 
krishna Says -- December 31st, 2008 at 9:36 am

Well thats ofcourse true Chris. I Agree with you. Thanks for yours prompt response :)

 
Oren Says -- December 31st, 2008 at 10:17 am

One of the only posts I’ve bookmarked in a long time.
I’ll have to use a quote from it on the blog for my latest site. http:www.hypick.com

 
Bill Says -- December 31st, 2008 at 12:24 pm

“What matters is your focus, if you stop thinking of people as human beings with needs and desires and instead think of them as a tick in a box or an increment in a counter then you will fail.”

@Chris: You know this is something that I have struggled with since ‘03 or ‘04 when I was just starting to do web development professionally. I would make sites optimized for search engines, optimized for browsers and screen resolutions, but rarely were they optimized for the the human being interacting with it. I still have a hard time with this one at times.

 
SAS Sylt Says -- January 1st, 2009 at 2:26 am

Very well said. Invest on people instead. This is the simplest way to explain things – your blog says it all.

 
Tobias Fransson Says -- January 2nd, 2009 at 2:51 am

In my upcoming blog product I am creating the first thing I cover is Content Generation.

Here is the stupidly simple truth regardless if are blogging, creating a website or sell products.

If your Content or Product is hastily created and with poor quality it will SUCK.

People don’t read or buy SUCKY stuff. It’s that plain and simple.

When was the last time you felt good about buying an item that Sucked?

Did you buy the same item again? Did you buy the Same brand?

Let me share a personal story,

When I was younger I bought clothes from a popular clothing store. I loved the way there clothes were designed etc

However their clothes broke after about a years usage, a leather belt broke for me. TWICE in 6 months and I didn’t do anything unusual at all.

Just normal wear and tare.

So I decided after the last clothes broke that I am going to boycot their store for life and not buy from them again.

Guys, if you don’t have the Creating quality content down yet your traffic generating efforts will hurt you since you will only expose sucky crappy stuff to them which will reflect poorly upon you.

If that happens your chances of then monetizing on that traffic will be non existing so
Start with the basics!

Create good solid quality content.

Sorry that this post was so long but your blog post really stroke a cord in me and I felt it was time to share some of the stupidly simple truths about blogging.

And by the way Awesome start on the new year!

-Tobias Fransson

 
templates Says -- January 5th, 2009 at 1:17 am

Really, you can’t put it in better terms than that.

 
Anastasia Says -- January 5th, 2009 at 4:12 am

I have a blog that I have not monetized yet and would be perfect for this. Thanks for the heads up!

 
Latin women Says -- January 5th, 2009 at 4:15 am

Nice of them. One question.. You get 10$ for just posting or for referring?

 
WanZ Says -- January 5th, 2009 at 10:39 am

Good idea! Never heard about this before. You are the only one that think differently about generate traffics.!

 
Adwido Says -- June 22nd, 2009 at 10:26 pm

Your right, you definitely have to know your visitors to be able to capitalize on them. But it doesn’t begin or end there. Marketing is a process involving several critical marketing functions and traffic and market research (the way one gets to know his or her target market) are only 2 of several factors.