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About the Invesp Blog

This blog is brought to you by the team at Invesp Consulting, an e-commerce conversion optimization company.

Meet the authors of the invesp blog: Ayat, Khalid , and Chris.

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By Ritu on July 29, 2008 6:00 am
Posted in (Blogging)

Content is King!

The statement above has become the holy grail of blogging. No matter what we do content still is and will forever be the main catalyst to drive your blog to success. Without an eye catching, attention grabbing content it is hard to persuade readers to “hang” around your blog and compel them to subscribe. We have all seen blogs that have been launched around the same time but one hits the rock bottom whereas the other reaches the heights of success. They both might be expert in the same field, but one rises and the other fails. The reason can be summed up in one sentence : Expertise and content alone will not do the magic, it’s the presentation, the ability to create curiosity, the desirability factor that does the magic!

There are some strategies most popular bloggers have followed which has driven them to success and popularity. They have tactically applied their strategies to elevate their content to take their blogs to the next level and set themselves apart from the rest. Here are 5 proven ways that will certainly help you elevate your content and help you eliminate the “i am lost among millions of blogs” feeling. Continue reading 5 Proven Ways To Elevate Your Content

By Chris Garrett on October 24, 2007 4:56 am
Posted in (Blogging)

When you are communicating it is often helpful to think of your audience as being a single target. We speak of laser-focus, and drilling down your niche to find a target.

In fact with a tiny amount of research you will usually find it is not actually the case. Our audiences are made up of distinct but overlapping groups. Each group will have subtly or wildly differing interests. This is quite normal and it is our behavior and content that attracts them.

If your blog is marketed well you will primarily attract people interested in a certain theme. For example Invesp will find people who are interested in business and marketing. Those topics though are still quite wide, it will include people interested in SEO and also people interested in conversion copywriting. Those topics overlap but also have their own specific audiences too.

In addition we need to attract people other than our prospects or ideal reader. We want links from other bloggers, in some cases we need advertisers, and then there are our peers for networking.

So I said it is useful to think of our audience as one and now I am saying it is more complicated. How does this help?

Well first of all it is worth keeping in mind when creating your Flagship Content. You have to first decide if you are targeting a sub-group or if your whole audience will find it valuable. Then you need to answer the following questions:

  • What is this content for?
  • Who does it need to attract?
  • What is the outcome you would like to see?
  • Who is most likely to perform the action we want?

Each sub audience will have their own specific interests, needs and approach to finding your content.

While there will always be a primary reader or prospect that we want to attract we need to be aware of the other members of our audience that we could be overlooking.

By laurae on September 24, 2007 11:07 am
Posted in (Business, Copy Writing)

Among the many hats that I wear these days is that I am a tutor at a local college in Southern California. I work with students on their writing skills, with English as a second language students on their grammar and speaking skills, and with students who just need a little nudge in the self-confidence area. I am often amazed at the instructions that instructors give their students. .  With all of my education and experience, sometimes I can’t make head or tails of what the assignment is.

These professors use language in their instructions that is so thick and obtuse that it literally leaves me scratching my head. 

Why do they do this?

Product Training

I ran into the same kind of thing when I was in outside sales.  Mind you, I wasn’t in a real technical type of sales for much of my career. I sold packaging to packaging distributors for a good portion of it. And, while packaging can get very technical, most of the people I worked with were not engineers. These sales reps wanted information such as:

  • How does your product work?
  • How does your product compare with the competition?
  • How can using your product help my customer?
  • How can using your product make me more money?

In other words, what is in your product for my customers, and ultimately, “me?”

The product training sessions that I held addressed these issues with a little humor thrown in.  After all, bubble wrap can be a little dry until you talk about putting a small roll behind a rear tire of a car and waiting for the driver to pop over the roll or letting kids run over sheets of the wrap at birthday parties. I had the technical information available if needed, but was rarely asked.

I had the misfortune of attending meetings where the technical information was the focus of the gathering. The presenters, because the they had a personal stake in being seen as an “expert,” lost their audiences in a very short period of time, sometimes oblivious that no one understood or valued what they were saying. 

Why do they do this?

What is an Expert?

An expert is a person that knows a whole lot of stuff about a given widget.  In my opinion, it is part of the expert’s responsibility to explain his or her widget in terms that an audience will understand.

Any given industry has its own peculiar jargon that sets it apart from other industries.  The jargon of a given industry is important method of communication. I am not talking about jargon here. 

I think that some individuals feel that if they explain ideas and concepts in clear, understandable terms, it somehow denigrates them and, perhaps, their products. So, they use terms that sound important, which actually confuse, if not alienate, the very people that they are supposed to be either selling or helping.

Online Content

How does this apply to online writing?  You have to have content on your website that your potential clientele will easily understand.

Sounds easy, right?

Wrong.

You do not have just one type of client. If you are selling to the general public a technical widget, you may have techies that love the technical terms.  If you fill your website with those technical terms, techies will get it and buy.

But, what about the non-techies who are just interested in an easy to use widget? You will loose these potential clients because you are talking over their heads. We are not talking about scratch feed here. Incremental sales can contribute heavily to the bottom line.

Writing for websites becomes much more complex when you start to realize that you have more than one type of clientele.

Even worse, what if you are just compelled to talk over your potential clienteles’ heads because you think that this will make your website look more “professional” or “important?”

You may be shooting yourself in the foot.

Your website is “talking” to people for you. The people you are talking to need to get your message before they will buy.

Be an expert, but one who communicates clearly and effectively, with your content.